![]() All refunds can only be placed on the account that goods were originally supplied on. In some instances we may make a pre-arranged site visit to identify the issue and agree the most effective way to transport goods. Alternatively, call the team at the same branch to arrange collection for bulkier items. ![]() Please return relevant goods directly to the branch you purchased them from for the quickest response. We will exchange or provide a full refund for faulty goods, providing we have been made aware of the fault within thirty (30) days and proof of purchase can be supplied. Details can be found in our Branch Locator. If you need further information, please call your nearest branch. Your Statutory rights are not affected by this guidance. ![]() We hope you won't need to return an item but should the need arise, it is our aim to make the process as smooth as possible for you.īy referring to the guidance below, you should find the answer to any related questions.
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